New Cutting Edge Technology in Clarksville, TN

Casey Jenkins's Blog | New Cutting Edge Technology

Check out this new brand of technology from Ford Motor Company! We have Brett Segebart with us today, explaining what this new cutting edge technology is that we have had the honor of getting to use here at Jenkins and Wynne!

Sometimes here at the dealership we get a repair that requires Ford engineering assistance. Before this new streamline communication, we had to open a web contact and communicate through phone calls back and forth. This new technology is what Ford likes to call “See What I see.” It allows us to be able to connect directly with a Ford engineer. They will be able to see and hear everything in real time with our technician. It connects through a secure Wi-Fi connection. This advanced technology allows our technician to be able to see what information the engineer is pulling up from Ford on their PC. So far we have had great success using it and are looking forward to being able to utilize it to take care of some more difficult issues that require engineering assistance. We are so grateful for this zero technology that allows us to communicate directly with Ford Moror company!

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